Refund policy

Due to the nature of our products and the technology used in creating and personalizing them, all sales are final and items are not eligible for return or refund once delivered.

However, if your product arrives with a defect or technical issue, we’re here to help.

Defective or Damaged Items
If you receive a faulty or damaged product, please contact us within 14 days of receiving your order. Our team will review the issue and provide a suitable solution, which may include a replacement or refund if applicable.

To process your request, you may be asked to provide:

• Proof of purchase
• Photos or videos showing the issue

Conditions

• The issue must be reported within 14 days of delivery
• The product must not be misused or physically damaged after delivery